Corporate Social Responsibility Policy

We are committed to being a responsible and purposeful business and recognise that we must incorporate our business values to include and meet the expectations of our stakeholders, and to encourage others to adopt responsible attitudes and encourage sustainable supply chains. Our stakeholders include customers, employees, suppliers, the community, and the environment.

  • We recognise that our social, economic and environmental responsibilities to our stakeholders are integral to our business, and we aim to demonstrate these responsibilities through our actions and within our policies.
  • We shall be open and honest in our strategies, targets, performance, and in our continual commitment to sustainable development. We will also take seriously all feedback that we receive from our stakeholders and, where possible, make changes to ensure we achieve and maintain our responsibilities.
  • The Managing Director is responsible for the implementation of this policy and will make the necessary resources available to realise our corporate responsibilities.
  • The responsibility for our performance for this policy rests with all employees throughout the company.

Our commitments:

  • We strive to maintain good business practices, to ensure a high level of business performance and to uphold the values of honesty, partnership and fairness in our relationships with all our stakeholders
  • Our supplier terms are clearly set out to show the any agreed terms, conditions and the basis of our relationship, and will operate in a way that safeguards against unfair business practices.
  • We will register and resolve customer complaints in accordance with our high standards of service.
  • We shall promote and encourage suppliers to adopt responsible business policies and practices.
  • The Company is committed to its on-going programme of equal opportunity and non-discrimination for all. These policies also relate to how we offer and provide services to our customers and the community.
  • We provide clear and fair terms of employment and strive to maintain a clean, healthy and safe working environment in line with our Health and Safety policy.
  • We believe our core values and integrity means it is our social responsibility to do business in a way that brings benefits to our stakeholders.
  • We support a range of charities and shall continue to do so. We shall also support our employees to help local community organisations and activities in our region.